Here's how it all works:-

If you are interested in using our services, e-mail us at mail@thecdmule.co.uk or phone on 07748 337625. Then the following happens:-

Artwork
You e-mail your artwork to us and we will make any changes or additions that we think are necessary and e-mail them back to you for approval. We can send them backwards and forwards with changes and suggestions as many times as you like until you are happy with the result. If your artwork files are too large to e-mail (larger than 10MB) you can either put them on CD and mail them to us along with your tracks, or upload them via a file transfer website (e.g. YouSendIt.com). If you have no artwork, please see the Artwork Design service on the Services & Merchandise tab. For artwork sizes and templates please click this Artwork Dimensions link or download templates from this Templates link.

Music/Video
You can either:
Burn a copy of your CD or DVD and send it through snail-mail.

Or:
Copy your tracks or video to mpg files and e-mail them to us, or upload them to a file transfer website if they are too large to e-mail (larger than 10MB). File transfer websites allow you to send files of several gigabytes.

Sample
Once you are happy that everything is correct, we will make up one sample of the CD/DVD and mail it to you. If you approve, you send payment for the quantity you want and we will make them up for you.

Payment
You can pay by credit or debit card by adding the appropriate items to your shopping basket on the CD Duplication, DVD Duplication and Services & Merchandise pages; via Paypal to mail@thecdmule.co.uk; through the post by personal cheque or postal order (made out to The CD Mule); or by cash if you live near enough to visit (east Cornwall).

If you are paying through the website, please remember to add shipping costs if appropriate. There is a Shipping button at the bottom of each page where you can add the postage to your basket.

Delivery
Once the order is completed (around 2 weeks per 100) we can either mail them to you, or you can collect them if you live near enough (east Cornwall) and want to save yourself so us money. If any of the jewel cases get broken in the mail, or any of the CD/DVDs are faulty, notify us and we will send you a replacement.